Shipping Policy

This Shipping Policy explains the general procedures used to process and deliver orders placed through qezxavo.com.

Order Processing

Orders are prepared for shipment after payment and order details have been successfully received. Processing times may be affected by weekends, holidays, promotional periods, inventory verification or unusually high demand.

Shipping Methods

Available shipping options, where applicable, are displayed during checkout or communicated as part of the order process. Shipping methods may vary according to destination.

Estimated Delivery

Delivery estimates are provided for guidance and are not guaranteed arrival dates. Carrier operations, customs processing, weather, holidays, remote destinations and other circumstances may affect delivery timing.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate address, including apartment, unit or other delivery details where applicable. Contact us immediately if you identify an error.

Tracking Information

If tracking is available, shipment information will be provided after dispatch. Tracking systems may require additional time to display the first carrier scan.

International Shipments

International shipments may be subject to customs clearance, duties, import taxes or other charges imposed by the destination jurisdiction. Such charges, when applicable, are determined by local authorities.

Failed or Refused Delivery

A parcel may be returned if delivery cannot be completed because of an incorrect address, repeated failed attempts, refusal or failure to complete applicable customs procedures. Contact us if this occurs.

Delayed Packages

If tracking shows an unusual delay or delivery exception, please contact customer service with your order number so we can review available information.

Lost or Damaged Parcels

Contact us promptly if a shipment appears lost or arrives with visible damage. Keep the packaging and provide photographs where possible.